Air Travel frequently causes considerable difficulties to passengers with disabilities. Of particular concern is the means of transferring people on and off aircraft when air bridges are not in use. In response to the impending implementation of new European legislation for passengers with disabilities the IWA made a comprehensive submission in relation to the standards of service which should be run in conjunction with the new legislation.
The main issues raised in the submission were:
- The need to have ambilifts available for all wheelchair passengers, when air bridges are not in use.
- The removal of quotas by airlines in relation to the carriage of passengers with disabilities.
- The need to have booking systems accessible for people with disabilities.
- The need to have airport and airline staff trained to meet the requirements of passengers with disabilities.
- The need to have all airports facilities accessible.
IWA has also made recommendations to Dublin Airport Authority in relation to the design of the new Terminal Two building. IWA is represented on the Dublin Airport Authority Disability Users Group and hope to be participants on the Cork and Shannon Airport Authority’s Disability Users Groups when they are established.
The IWA advocacy team views the implementation of the 2008 legislation as a great opportunity to improve the ease of travel for passengers with disabilities and will actively continue to be involved with all the relevant parties. Click to see IWA's submission to the Dublin Cork and Shannon Airport Authority’s in relation to this new legislation.