IWA Wheelchair Services Shop - Refunds Policy

It is the policy of the IWA to never give cash refunds. Should a product be returned within 7 days of sale in re-sale condition in its original packaging and no changes or additions made to the product a refund may be issued. If item was purchase by credit/debit card refund will be made to same credit/debit card. Cash payment refunds will be made by cheque which will be issued in 3-5 working days.