Irish Wheelchair Association welcomes all feedback to help us improve and develop our services. This feedback may be a comment, a complaint, or a compliment. Our Complaints and Feedback processes will ensure that your comments are recorded, responded to and that they provide valuable insights that will support continuous improvement.

How to provide feedback:

Log your feedback by completing our feedback form
(you will be taken to an external form)

Submit Feedback

You can log your feedback by calling our customer care team on

01 818 6485

Provide your feedback to our team by emailing:

Send your written feedback to the following address:

Customer Care Department
Irish Wheelchair Association
Áras Chúchulainn, Blackheath Drive
Dublin 3, D03 AW62

Logging Comments or Compliments

Comments relating to possible service improvements or observations about a service are most welcome and will be acknowledged and recorded centrally for review.

Compliments relating to IWA team members and services are most welcome and are recorded centrally for review. We will share compliments with the team members and services that have inspired them.

Logging Complaints

The Office of the Ombudsman

6 Earlsfort Terrace, Dublin 2, D02 W773.

Make a complaint (

Ombudsman for Children’s Office

Millennium House, First Floor, 52-56 Great Strand Street, Dublin 1, DO1 F5P8, Ireland

Make a complaint (